FAQ

Our Vision
To be the leading Port in Africa.

Our Mission
To deliver efficient Port Services in a safe, secure and customer friendly environment

Our Essence
We are a national brand asset anchored on service excellence.

Port's Operations

FAQ on:

Port's Operations

Q:	How long does it take take to clear my cargo?
A:	One week on the average depending on cargo type
Q:	How do I get information on my cargo?
A:	From Shipping Companies that undertake the carrying of the cargo From Copi Section of the Trafffic Department of NPA where thr manifest of the arrived vessels are usually sent
Q:	Do I need an agent to clear my cargo?
A:	Yes, you ned a registered agent with custom licensed3
Q:	Can you suggest an Agent for me?
A:	Your Shipper can suggest one for you
Q:	How do I contact NPA?
A:	You can contact NPA through any of the following Public Affairs Department of NPA Use our Contact Us Form
Q:	Whom do I contact if I have a problem?
A:	Commercial and Operation Department through Corporate Affairs at the Port level or the Terminal Coordinator of the Port
Q:	Whom do I contact if I want to ship a cargo to a foreign destinantion?
A:	Nigerian Shippers Council

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